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A Perfect Customer Service Resume Example


As is the case with all kinds of resumes, the one related to customer service too needs to contain experience, academic skills and contact details in a concise and clear manner. Additionally, there are certain aspects that you need to keep in mind while formulating the resume for customer service.


Working in a job as a customer service executive necessitates excellence in interpersonal as well as communication skills. This makes it mandatory that your profile communicates correctly. Clearly stating, you need to first draft you ideas, refine them by referring to resume samples and then construct the final version. When you refer examples, you need to ascertain what style suits you best. For experienced candidates, the chronological method is best as mentioned in the example below. For fresh graduates, the functional structure is best suited.


Name: ABCD
__________________________________________________________________________________


Contact Number: ________
Email ID: _______
Address: ________


Customer Service Professional with 3 years experience in call center environment

Highlights

  • Excellent skills in customer service
  • Patient, good listener and good organizational skills
  • Always willing and enthusiastic to learn
  • Flexible
  • Strong ethics and professional appearance

Accomplishments

Customer Support Representative : XYZ INC (August 2012 till present)

  • Increased the accounts for a telecommunication process from 65% to 78%
  • Active participation in campaigns for new service promotions
  • Cultivation of better relationships with customers
  • Quick turn-around time for inquiries
  • Troubleshooting technical issues on call
  • Achieved sales target on weekly as well as monthly basis

Customer Support Executive : ABC Corporation (August 2009 till June 2012)

  • Answered 60 customer calls per day from troubled customers
  • Employed a professional and calm approach for resolving customer concerns
  • Ensured deliveries are done on time post checking availability of stock
  • Data Management

Educational Qualification

Bachelor's in Economics from PRQ College

Computer Proficiency

  • Ability to work in Windows as well as Linux OS environments
  • Excellent skills in MS-Word, MS- Excel and MS-Power Point

References

1. Mr. PQRS
Team Lead – XYZ INC
Contact Number - ________

2. Mr. LMNO
Project Delivery Head – ABC Corporation
Contact Number - _________


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eResumeExamples Blog Introduction


The hunt for jobs has become a grueling affair as seen from a global perspective. The roughness in the job market has led to the applicants and aspirants pulling our every possible method for landing the dream job. Being able to creatively design the resume for making it stand apart from the crowd has become the need of the hour. It is an aspect that might just be the avenue to land you in front of the door of the company you always craved to work for; not just land you, also open the doors and welcome you on-board.

We at eresumeexamples.blogspot.com have the sole intention of being your one spot stop for finding resume examples for every domain present under the sun. You may be a fresh graduate expecting to find a launch pad for your career, or a professional intending to enhance your prospects; we have a resource of resume templates that can aid you in your endeavor. We hope that our examples prove fruitful for you and welcome any kind of feedback from your end.

Our blog provides you all the necessary information and resume writing tips to help you. Most importantly, we are providing this service free of cost. The complete encyclopedia of resumes is sure to meet your expectations and requirements.

Our blog has been created for solving your query about how to write a resume to find that dream job opportunity. We are especially here to lend support for individuals who expect to create killer resumes; however, are not ready to spend money for it. A proper search on the internet might have directed you to several such websites; however, the kind of resume writing guidelines present with us are constructed in accordance to the changing market scenario.

There are many half brain baked individuals who are of the opinion that they will be able to land a job in six months time, regardless of the quality of their resume. However, these souls have not understood the fact that this will not be in accordance to what they have opted for at the beginning of their job hunt.

Hence, don't become one such fool and open the gates of your fortune with any of the resume format present with us to lead the pack searching for jobs.
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